FAQs
Frequently Asked Questions (FAQ)
1. What kind of jewellery does Spaarsh offer?
We specialise in 24ct gold bar plated premium costume jewellery on a copper base, with anti-allergic coating and a 6-month polish warranty.
2. Is your jewellery safe for sensitive skin?
Yes. Every piece comes with an anti-allergic coating, making it safe and comfortable for sensitive skin.
3. Do you provide a warranty?
Absolutely. All purchases come with a 1-Year polish warranty card, ensuring long-lasting shine and finish.
4. Do you ship pan-India?
Yes, we ship across India with free shipping on orders above ₹1000. We also offer COD (Cash on Delivery) and online payment options.
5. How can I shop your jewellery?
You can shop offline at our store in Howrah, online at www.spaarsh.in, or during our Facebook Live sessions at 8:30 PM daily.
6. Do you customise designs?
Currently, we offer selected customisation options based on availability. Please contact our team on WhatsApp at 8240191924 for details.
7. What is your return and refund policy?
We offer doorstep pickup for returns across India. Refunds are processed within 2 business days (may take up to 7 working days to reflect). Returns are free only for manufacturing defects shown in an opening video; in all other cases, return and reship charges apply.
8. Do you offer any discounts or offers?
Yes! We run both in-store and online offers including Buy 2 & Get 3rd at 50% off, gift coupons, and special live session cashbacks.